Rock Hyrax Hotel Hotel KES
3 upcoming
4
Reservations
4 verified
4
Guests
★ 4.6 / 5
6
Guest Reviews
Hotel
26
Rooms
Channel Distribution 4 Reservations
Booking.com
3 reservations
KES 126,260
68% of revenue
Airbnb
0 reservations
KES 0
0% of revenue
Direct
1 reservation
KES 60,180
32% of revenue
Total Revenue KES 186,440
Rock Hyrax Hotel Multi-Room
Contemporary hotel and cottage retreat in Nakuru near Hyrax Hill Prehistoric Site and Lake Nakuru National Park.
Off Nakuru–Nairobi Highway (Old Nairobi Road), Nakuru, KE
Check-in: 12:00 • Check-out: 10:00
Contact: +254798000005
Live Feed Events Live
5 recent events
Booked
Peter Lindqvist • 22–24 Nov 2026
2 adults • Booking.com
USD 36,580
Booked
Dr. Grace Chebet • 18–21 Nov 2026
1 adult • Direct
USD 60,180
Message
Dr. Grace Chebet (+254722881199) via WhatsApp
Hello Rock Hyrax team, in addition to my Executive Suite booking (TRV-HYRAX01), we ne...
Booked
David Ochieng • 10–13 Nov 2026
4 adults • Booking.com
KES 28,320
Checked out
Emily Watson • 20–24 Sep 2026
5 adults • Booking.com
KES 61,360
Reservations (4) 3 Upcoming · 0 In-House
Booking Ref Guest Channel Stay Dates Room Type Guests Total Status Actions
BDC-9928411
P Peter Lindqvist
Booking.com 22–24 Nov 2026 (2 nights) Superior Twin Room 2 adults USD 36,580 Confirmed
TRV-HYRAX01
D Dr. Grace Chebet
Direct 18–21 Nov 2026 (3 nights) Executive Suite 1 adult USD 60,180 Confirmed
BDC-908172635
D David Ochieng
Booking.com 10–13 Nov 2026 (3 nights) Standard Double Room 4 adults KES 28,320 Confirmed
BDC-5091823
E Emily Watson
Booking.com 20–24 Sep 2026 (4 nights) Superior Twin Room 5 adults KES 61,360 Checked out
Total Guests
4 Profiles
ID on File
4 of 4
Direct & Walk-ins
1 of 4 (25%)
Lifetime Guest Spend
KES 186,440
Guest Profiles (4) Across All Channels
Guest Contact Country / Lang Channel Total Spend Actions
PL
Peter Lindqvist
peter.lindqvist@nordicsafari.se
+46701234567
KE • EN
Booking.com
KES 36,580
DC
Dr. Grace Chebet
g.chebet@riftvalleyagri.org
+254722881199
KE • EN
Direct
KES 60,180
DO
David Ochieng
david.ochieng@example.co.ke
+254 733 444555
KE • EN
Booking.com
KES 28,320
EW
Emily Watson
emily.watson@oxfordtravel.org.uk
+44 7700 900123
GB • EN
Booking.com
KES 61,360
B

REF-000000

Confirmed Direct Paid
Whole 4-Bedroom Homestay
  1. Confirmed
  2. →
  3. Checked in
  4. →
  5. Checked out
Total Amount
$0.00
Stay Particulars
Accommodation Whole 4-Bedroom Homestay
Check-in Check-in
Check-out Check-out
Length of Stay 1 night
Guests 1 adult
Channel Direct
OTA Reservation ID -
Calendar Sync Synced across channels ✓
Guest Information
Primary Guest Guest Name
Country / Language -
Email Address -
Phone Number -
Identification Document -
Accompanying Travellers None recorded
Technical Details (UUID & System Timestamps)
Internal Booking UUID
-
Booked / Created At -
Financial Folio & Payments
Amount Paid $0.00
Balance Due $0.00
Payment Status Paid
Payments Recorded -
Price Breakdown
Policies
Rate Plan Occupancy-Tiered Plan
Cancellation Policy Free cancellation up to 48 hours before check-in.
Notes & Activity
Internal Host Notes & Guest Requests
-
Activity Timeline
G

Guest Name

Verified KE • EN
-
Lifetime Stays
0 Stays
Total Spend
$0.00
Identity & Stay Summary
Identity Document -
Country / Nationality -
Booking Channels Direct
Last Stay Date -
Average Stay & History -
Accompanying Travellers
None recorded
Technical Details (Internal Guest UUID)
Internal Guest UUID
-
Host Notes, Tags & Communication
Quick Operational Tags
Host Notes / Consular Reference
No special notes.
Recent Messages & Reviews
No direct message thread on file for this guest.
Reservation History
Status Booking Ref Stay Dates Accommodation Guests Total Amount Payment Channel Actions

Rock Hyrax Hotel

Hotel KES
Contemporary hotel and cottage retreat in Nakuru near Hyrax Hill Prehistoric Site and Lake Nakuru National Park.
Location
Nakuru, KE
Check-in / Out
12:00 / 10:00
Inventory Model
26 Units (Multi-Room)
Contact Phone
+254798000005

Dining & Restaurant Operations

Rock Hyrax Restaurant & Garden Terrace 06:30-22:00
Cuisines: Local Kenyan & African Delicacies • Continental Classics • A La Carte & Buffet

Conferencing & Events

Hyrax Executive Conference & Banquet Hall — Capacity: 35 pax
Room Types 5 room types • 26 total units
Physical accommodation inventory, guest occupancy capacity, and room descriptions.
Room Type Inventory Occupancy Capacity Default Rack Rate Linked Rate Plans Actions
Executive Suite
Premium executive cottage suite featuring a King-size bed, generous living and executive work lounge, minibar setup, and panoramic views toward Hyrax Hill. Validated from rockhyraxhotel.com/accommodation/executive-room/.
3 units
Up to 3 guests
(2 adults, 1 children)
KES 12,500 / night
Standard Double Room
Cozy contemporary double room with 1 Queen bed, ergonomic work desk, flat-screen satellite TV, coffee/tea maker, and en-suite rainfall shower. Validated from rockhyraxhotel.com/accommodation/standard-double-room/.
8 units
Up to 2 guests
(2 adults, 0 children)
KES 7,000 / night
Standard Twin Room
Comfortable twin room configured with 2 single beds, ideal for corporate conference delegates or safari travel partners. Validated from rockhyraxhotel.com/accommodation/standard-twin-room/.
5 units
Up to 2 guests
(2 adults, 0 children)
KES 11,000 / night
Superior Double Room
Spacious double room overlooking the manicured hotel gardens and pool, featuring 1 Queen bed, lounge seating corner, work desk, and private balcony/terrace access. Validated from rockhyraxhotel.com/accommodation/superior-double-room/.
6 units
Up to 2 guests
(2 adults, 1 children)
KES 10,000 / night
Superior Twin Room
Large family & safari cottage room with 1 Queen bed plus 1 Twin bed, garden patio, and ample luggage storage for Lake Nakuru National Park visitors. Validated from rockhyraxhotel.com/accommodation/superior-twin-room/.
4 units
Up to 3 guests
(3 adults, 1 children)
KES 13,000 / night
Rate Plans 15 active rate plans
Commercial pricing models (per room vs occupancy-tiered), board/meal plans, and stay restrictions.
Rate Plan Room Type Pricing & Meal Plan Rate / Night Restrictions & Policy Actions
Bed & Breakfast (BB)
Standard Double Room
Per Room (Flat) Breakfast
KES 7,000 / night
Inherits Room Type rack rate
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Half Board (HB — Breakfast & Dinner)
Standard Double Room
Per Room (Flat) Half board
KES 9,500 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Full Board (FB — All Meals)
Standard Double Room
Per Room (Flat) Full board
KES 11,500 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Bed & Breakfast (BB)
Superior Double Room
Per Room (Flat) Breakfast
KES 10,000 / night
Inherits Room Type rack rate
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Half Board (HB — Breakfast & Dinner)
Superior Double Room
Per Room (Flat) Half board
KES 12,500 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Full Board (FB — All Meals)
Superior Double Room
Per Room (Flat) Full board
KES 14,500 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Bed & Breakfast (BB)
Standard Twin Room
Per Room (Flat) Breakfast
KES 11,000 / night
Inherits Room Type rack rate
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Half Board (HB — Breakfast & Dinner)
Standard Twin Room
Per Room (Flat) Half board
KES 13,500 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Full Board (FB — All Meals)
Standard Twin Room
Per Room (Flat) Full board
KES 15,500 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Bed & Breakfast (BB)
Executive Suite
Per Room (Flat) Breakfast
KES 12,500 / night
Inherits Room Type rack rate
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Half Board (HB — Breakfast & Dinner)
Executive Suite
Per Room (Flat) Half board
KES 15,000 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Full Board (FB — All Meals)
Executive Suite
Per Room (Flat) Full board
KES 17,000 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Bed & Breakfast (BB)
Superior Twin Room
Per Room (Flat) Breakfast
KES 13,000 / night
Inherits Room Type rack rate
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Half Board (HB — Breakfast & Dinner)
Superior Twin Room
Per Room (Flat) Half board
KES 15,500 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Full Board (FB — All Meals)
Superior Twin Room
Per Room (Flat) Full board
KES 17,500 / night
Min 1n • Max 90n
Free cancellation up to 24 hours before check-in; first night charged within 24h.
Active Threads (1)
Dr. Grace Chebet (+254722881199) WhatsApp
Hello Rock Hyrax team, in addition to my Executive Suite booking (TRV-HYRAX01), we need 8 Standard Twin Rooms on Full Board and the 35-seater Conference Hall for 28 delegates on Nov 19-20. Can you confirm availability and total rate?
19 Oct 2026, 11:04
Dr. Grace Chebet (+254722881199) WhatsApp
Replying via WhatsApp
Dr. Grace Chebet (+254722881199) • 19 Oct 2026, 11:04
Hello Rock Hyrax team, in addition to my Executive Suite booking (TRV-HYRAX01), we need 8 Standard Twin Rooms on Full Board and the 35-seater Conference Hall for 28 delegates on Nov 19-20. Can you confirm availability and total rate?

AI Assistant

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Host Endpoint: POST /api/v1/host/copilot • Guest Endpoint: POST /api/v1/public/properties/rock-hyrax-hotel/chat • Knowledge API: GET/POST /api/v1/properties/rock-hyrax-hotel/knowledge
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Operations

Conference Hall & Group Full-Board Package Rule

Corporate groups booking 8 or more rooms on Full Board (FB) receive complimentary use of the 35-seater Hyrax Conference Hall (projector, PA system, flipcharts, and high-speed Wi-Fi included). Early safari departures to Lake Nakuru Lanet Gate before 06:30 AM can request packed picnic breakfasts at reception by 20:00 the evening prior.

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STEP 2 Export Traveate Calendar (Outbound)

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STEP 3 Auto-Import Booking Details from Email
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hopehomestayke@gmail.com
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Setup Guide: Google App Passwords or Zero-Password Apps Script
Option A — Google App Password: Enable 2-Step Verification at myaccount.google.com/security, then generate a 16-character key at myaccount.google.com/apppasswords.
Option B — Zero-Password Auto-Sync via Google Apps Script:
Open script.google.com, paste this script, and set a 5-minute trigger:
function syncOtaEmailsToTraveate() {
  var threads = GmailApp.search('is:unread (from:airbnb.com OR from:booking.com OR "Confirmation code" OR "New booking confirmed")', 0, 10);
  threads.forEach(function(thread) {
    thread.getMessages().forEach(function(msg) {
      UrlFetchApp.fetch('https://traveate.vercel.app/api/v1/ota-emails/poll-gmail', {
        method: 'post',
        contentType: 'application/json',
        payload: JSON.stringify({
          property_id: '00000000-0000-4000-8000-000000000210',
          auto_confirm: true,
          raw_email: {
            sender: msg.getFrom(),
            subject: msg.getSubject(),
            body_text: msg.getPlainBody()
          }
        })
      });
    });
    thread.markRead();
  });
}
2. Paste or Test OTA Confirmation Email
Overall Rating — Rock Hyrax Hotel
4.6 Showing 6 of 126 reviews · Last synced recently
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KM G
Kelvin Mwangi
18 Oct 2026
Needs reply
5.0 on Google
We hosted our 30-person regional strategy workshop in the conference hall at Rock Hyrax Hotel. Natural lighting, fast Wi-Fi, great buffet lunch on the garden terrace, and spacious Executive & Standard Twin rooms!
C B.
Chester
6 Oct 2026
Needs reply
5.0 (10/10 on Booking.com)
Superior Double Room · 2 nights
Exceptional stay with friendly staff
LikedNice spacious rooms with the best/most friendly staff. Food at the restaurant was great which is a huge plus when staying in Nakuru.
SJ G
Sarah Jenkins
16 Oct 2026
4.0 on Google
Lovely quiet cottages right next to Hyrax Hill Museum and only 10 minutes from Lake Nakuru Lanet Gate. Kids loved the swimming pool and the evening dinner at the restaurant.
Owner Response: Thank you Sarah! We are delighted your family enjoyed the pool, garden restaurant, and proximity to Hyrax Hill and Lake Nakuru. Welcome back soon!
T B.
Tess
23 Aug 2026
5.0 (10/10 on Booking.com)
Standard Double Room · 2 nights · Couple
Heerlijk!
LikedWe hadden een heerlijk verblijf in Rock Hyrax Hotel! We werden behandeld als koningen en het uitzicht en zwembad waren geweldig.
Owner Response: Dank je wel Tess! It was a pleasure hosting you at Rock Hyrax Hotel on your Kenya safari trip. You are always welcome back!
J B.
Josephine
11 Jun 2026
5.0 (10/10 on Booking.com)
Executive Suite · 3 nights
Wonderful
LikedThe staff are very warm and welcoming. Breakfast was amazing. The hotel had a surprise birthday cake for us and the garden views are serene.
Owner Response: Thank you so much Josephine! Celebrating with you and your family was a joy for our entire kitchen and front-desk team.
S B.
Simon
26 May 2026
5.0 (10/10 on Booking.com)
Superior Twin Room · 2 nights
Fantastic Nakuru Hotel with a great Hill View
LikedExceptional staff service – Great facilities very clean – Feels like home
Owner Response: Thank you Simon! We are glad you enjoyed the panoramic Hyrax Hill view and our clean cottage facilities.
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