{"id":"00000000-0000-4000-8000-000000000210","updated_at":"2026-11-10T10:02:52.083Z","schema_version":"1.2.0","exported_at":"2026-11-10T10:02:52.083Z","organization":{"id":"00000000-0000-4000-8000-000000000001","name":"Hope Hospitality Kenya Ltd","metadata":{"country":"KE","tier":"founding_customer"},"created_at":"2026-10-19T08:00:00.000Z","updated_at":"2026-10-19T08:00:00.000Z"},"property":{"id":"00000000-0000-4000-8000-000000000210","organization_id":"00000000-0000-4000-8000-000000000001","name":"Rock Hyrax Hotel","slug":"rock-hyrax-hotel","type":"hotel","inventory_model":"pooled","description_short":"Contemporary hotel and cottage retreat in Nakuru near Hyrax Hill Prehistoric Site and Lake Nakuru National Park.","description_long":"Tranquil contemporary hotel and cottage retreat in Nakuru near the historic Hyrax Hill Prehistoric Site and Lake Nakuru National Park Lanet Gate. Features 5 room categories across rooms and cottages, outdoor swimming pool, the Rock Hyrax Restaurant & Garden Terrace, and a 35-person Conference & Banquet Hall.","address_line1":"Off Nakuru–Nairobi Highway (Old Nairobi Road)","address_line2":"Near Hyrax Hill Prehistoric Site & Museum","city":"Nakuru","region":"Nakuru County","country_code":"KE","postal_code":"20100","latitude":-0.2818,"longitude":36.1032,"timezone":"Africa/Nairobi","currency":"KES","default_language":"en","check_in_time":"12:00","check_out_time":"10:00","contact_email":"reservations@rockhyraxhotel.com","contact_phone":"+254798000005","contact_whatsapp":"+254798000004","website_url":"https://rockhyraxhotel.com","policies":{"entity_classification":"independent_full_service_hotel","smoking_allowed":false,"pets_allowed":false,"children_allowed":true,"quiet_hours":"22:30-06:30","child_policy":"Children of all ages are welcome; kids menu and family twin cottages available.","payment_methods":["mpesa","card","bank_transfer","corporate_lpo","cash"],"facilities":{"dining":[{"name":"Rock Hyrax Restaurant & Garden Terrace","url":"https://rockhyraxhotel.com/dine/","type":"restaurant_and_terrace","hours":"06:30-22:00","cuisines":["Local Kenyan & African Delicacies","Continental Classics","A La Carte & Buffet"],"features":["Indoor dining room & outdoor terrace overlooking manicured gardens","24/7 room service","Kids menu & special dietary accommodations (Halal, Vegetarian, Gluten-Free)","Bush breakfast & sundowner catering upon request"]}],"conferencing":[{"name":"Hyrax Executive Conference & Banquet Hall","url":"https://rockhyraxhotel.com/meetings/","capacity_persons":35,"natural_daylight":true,"layouts":{"boardroom":24,"u_shape":25,"classroom":30,"theatre_or_banquet":35},"equipment":["HD LCD Projector & Projection Screen","Wireless PA & Microphone System","Flipcharts, Whiteboards & Stationery","Dedicated High-Speed Wi-Fi (25+ Mbps)"],"packages":[{"code":"half_day_conference","name":"Half-Day Conference Package (1 Tea + Buffet Lunch)","rate_per_person_kes":2500},{"code":"full_day_conference","name":"Full-Day Conference Package (2 Teas + Buffet Lunch + Mineral Water)","rate_per_person_kes":3200}]}],"leisure":["Outdoor Swimming Pool & Sun Loungers","Manicured Lawns & Garden Event Grounds","24-Hour Front Desk & Concierge (Lake Nakuru Safari & Hyrax Hill Excursions)"]},"onboarding_provenance":{"method":"agent_web_research","researched_at":"2026-10-19T08:05:00.000Z","verification_status":"pending_owner_review","sources":["https://rockhyraxhotel.com/","https://rockhyraxhotel.com/shb_accommodation-sitemap.xml","https://rockhyraxhotel.com/dine/","https://rockhyraxhotel.com/meetings/","Google Maps / OTA public profile (Nakuru, Kenya)"],"notes":"Room categories and website structure validated from rockhyraxhotel.com (Soho Hotel Booking accommodation sitemap). Rates and conference package figures are agent-estimated from public Nakuru market & OTA profiles for owner verification in the Dashboard."}},"tax_config":{"taxes":[],"notes":"Hope Homestay rates are quoted in USD. Booking.com rates are occupancy-tiered ($32–$60/night for 1–8 guests) and Airbnb rate is $50/night ($60/night inclusive of $10 Airbnb service fee)."},"amenities":[{"code":"WIFI_25MBPS","name":"High-Speed Wi-Fi (25+ Mbps)","category":"connectivity"},{"code":"OUTDOOR_POOL","name":"Outdoor Swimming Pool","category":"leisure"},{"code":"RESTAURANT","name":"Rock Hyrax Restaurant & Garden Terrace","category":"dining"},{"code":"CONFERENCE_HALL","name":"35-Seater Conference & Banquet Hall","category":"business"},{"code":"ROOM_SERVICE_24_7","name":"24/7 Room Service","category":"dining"},{"code":"SECURE_PARKING","name":"Free Gated Parking","category":"security"}],"photos":[{"url":"https://rockhyraxhotel.com/dine/","caption":"Rock Hyrax Restaurant & Garden Terrace","sort":1,"type":"dining"},{"url":"https://rockhyraxhotel.com/meetings/","caption":"Hyrax Executive Conference Hall (up to 35 pax)","sort":2,"type":"conference"}],"external_ids":{"website":"https://rockhyraxhotel.com","google_maps_query":"Rock Hyrax Hotel, Nakuru, Kenya","booking_com_profile":"rock-hyrax-nakuru","booking_com_url":"https://www.booking.com/hotel/ke/rock-hyrax.html","google_travel_url":"https://www.google.com/travel/hotels/s/psGav9ixU1VWDRuS8","google_maps_url":"https://www.google.com/travel/hotels/s/psGav9ixU1VWDRuS8"},"status":"active","metadata":{"nearby_landmarks":["Hyrax Hill Prehistoric Site & Museum","Lake Nakuru National Park (Lanet Gate)","Nakuru CBD"],"review_sources":{"booking_com_url":"https://www.booking.com/hotel/ke/rock-hyrax.html","google_url":"https://www.google.com/travel/hotels/s/psGav9ixU1VWDRuS8","airbnb_url":""},"review_channel_stats":{"booking_com":{"native_rating":9,"total_count":58,"last_synced_at":"2026-10-19T08:05:00.000Z"},"google_business_profile":{"native_rating":4.7,"total_count":68,"last_synced_at":"2026-10-19T08:05:00.000Z"}}},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},"unit_types":[{"id":"00000000-0000-4000-8000-000000000224","property_id":"00000000-0000-4000-8000-000000000210","name":"Executive Suite","description":"Premium executive cottage suite featuring a King-size bed, generous living and executive work lounge, minibar setup, and panoramic views toward Hyrax Hill. Validated from rockhyraxhotel.com/accommodation/executive-room/.","inventory_count":3,"capacity_adults":2,"capacity_children":1,"capacity_infants":1,"max_occupancy":3,"bed_configuration":[{"type":"king","count":1},{"type":"sofa_bed","count":1}],"size_sqm":42,"amenities":["king_bed","executive_lounge_area","hyrax_hill_view","en_suite_bathroom","work_desk","wifi","minibar_fridge","flat_screen_tv"],"photos":[{"url":"https://rockhyraxhotel.com/accommodation/executive-room/","caption":"Executive Suite at Rock Hyrax Hotel","sort":1,"type":"bedroom"}],"base_price_cents":1250000,"currency":"KES","min_stay":1,"max_stay":90,"external_ids":{"website_slug":"executive-room"},"status":"active","metadata":{"slug":"executive-room"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000221","property_id":"00000000-0000-4000-8000-000000000210","name":"Standard Double Room","description":"Cozy contemporary double room with 1 Queen bed, ergonomic work desk, flat-screen satellite TV, coffee/tea maker, and en-suite rainfall shower. Validated from rockhyraxhotel.com/accommodation/standard-double-room/.","inventory_count":8,"capacity_adults":2,"capacity_children":0,"capacity_infants":1,"max_occupancy":2,"bed_configuration":[{"type":"queen","count":1}],"size_sqm":24,"amenities":["queen_bed","en_suite_bathroom","work_desk","wifi","flat_screen_tv","tea_coffee_maker"],"photos":[{"url":"https://rockhyraxhotel.com/accommodation/standard-double-room/","caption":"Standard Double Room at Rock Hyrax Hotel","sort":1,"type":"bedroom"}],"base_price_cents":700000,"currency":"KES","min_stay":1,"max_stay":90,"external_ids":{"website_slug":"standard-double-room"},"status":"active","metadata":{"slug":"standard-double-room"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000223","property_id":"00000000-0000-4000-8000-000000000210","name":"Standard Twin Room","description":"Comfortable twin room configured with 2 single beds, ideal for corporate conference delegates or safari travel partners. Validated from rockhyraxhotel.com/accommodation/standard-twin-room/.","inventory_count":5,"capacity_adults":2,"capacity_children":0,"capacity_infants":1,"max_occupancy":2,"bed_configuration":[{"type":"twin_single","count":2}],"size_sqm":24,"amenities":["two_twin_beds","en_suite_bathroom","work_desk","wifi","flat_screen_tv","tea_coffee_maker"],"photos":[{"url":"https://rockhyraxhotel.com/accommodation/standard-twin-room/","caption":"Standard Twin Room at Rock Hyrax Hotel","sort":1,"type":"bedroom"}],"base_price_cents":1100000,"currency":"KES","min_stay":1,"max_stay":90,"external_ids":{"website_slug":"standard-twin-room"},"status":"active","metadata":{"slug":"standard-twin-room"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000222","property_id":"00000000-0000-4000-8000-000000000210","name":"Superior Double Room","description":"Spacious double room overlooking the manicured hotel gardens and pool, featuring 1 Queen bed, lounge seating corner, work desk, and private balcony/terrace access. Validated from rockhyraxhotel.com/accommodation/superior-double-room/.","inventory_count":6,"capacity_adults":2,"capacity_children":1,"capacity_infants":1,"max_occupancy":2,"bed_configuration":[{"type":"queen","count":1}],"size_sqm":32,"amenities":["queen_bed","garden_or_pool_view","private_terrace","en_suite_bathroom","work_desk","wifi","flat_screen_tv"],"photos":[{"url":"https://rockhyraxhotel.com/accommodation/superior-double-room/","caption":"Superior Double Room at Rock Hyrax Hotel","sort":1,"type":"bedroom"}],"base_price_cents":1000000,"currency":"KES","min_stay":1,"max_stay":90,"external_ids":{"website_slug":"superior-double-room"},"status":"active","metadata":{"slug":"superior-double-room"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000225","property_id":"00000000-0000-4000-8000-000000000210","name":"Superior Twin Room","description":"Large family & safari cottage room with 1 Queen bed plus 1 Twin bed, garden patio, and ample luggage storage for Lake Nakuru National Park visitors. Validated from rockhyraxhotel.com/accommodation/superior-twin-room/.","inventory_count":4,"capacity_adults":3,"capacity_children":1,"capacity_infants":1,"max_occupancy":3,"bed_configuration":[{"type":"queen","count":1},{"type":"twin_single","count":1}],"size_sqm":32,"amenities":["queen_plus_twin_bed","garden_patio","family_friendly","en_suite_bathroom","work_desk","wifi","flat_screen_tv"],"photos":[{"url":"https://rockhyraxhotel.com/accommodation/superior-twin-room/","caption":"Superior Twin Room at Rock Hyrax Hotel","sort":1,"type":"bedroom"}],"base_price_cents":1300000,"currency":"KES","min_stay":1,"max_stay":90,"external_ids":{"website_slug":"superior-twin-room"},"status":"active","metadata":{"slug":"superior-twin-room"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null}],"units":[{"id":"00000000-0000-4000-8000-000000001001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Room 101 (Standard Double Room)","floor":"Ground Floor","operational_status":"active","external_ids":{"room_number":"101"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000001002","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Room 102 (Standard Double Room)","floor":"Ground Floor","operational_status":"active","external_ids":{"room_number":"102"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000001003","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Room 103 (Standard Double Room)","floor":"Ground Floor","operational_status":"active","external_ids":{"room_number":"103"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000001004","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Room 104 (Standard Double Room)","floor":"Ground Floor","operational_status":"active","external_ids":{"room_number":"104"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000001005","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Room 105 (Standard Double Room)","floor":"Ground Floor","operational_status":"active","external_ids":{"room_number":"105"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000001006","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Room 106 (Standard Double Room)","floor":"Ground Floor","operational_status":"active","external_ids":{"room_number":"106"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000001007","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Room 107 (Standard Double Room)","floor":"Ground Floor","operational_status":"active","external_ids":{"room_number":"107"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000001008","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Room 108 (Standard Double Room)","floor":"Ground Floor","operational_status":"active","external_ids":{"room_number":"108"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Room 201 (Superior Double Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"201"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002002","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Room 202 (Superior Double Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"202"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002003","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Room 203 (Superior Double Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"203"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002004","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Room 204 (Superior Double Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"204"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002005","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Room 205 (Superior Double Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"205"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002006","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Room 206 (Superior Double Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"206"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000003001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000223","name":"Room 301 (Standard Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"301"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000003002","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000223","name":"Room 302 (Standard Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"302"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000003003","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000223","name":"Room 303 (Standard Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"303"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000003004","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000223","name":"Room 304 (Standard Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"304"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000003005","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000223","name":"Room 305 (Standard Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"305"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000004001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000224","name":"Room 401 (Executive Suite)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"401"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000004002","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000224","name":"Room 402 (Executive Suite)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"402"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000004003","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000224","name":"Room 403 (Executive Suite)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"403"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000005001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","name":"Room 501 (Superior Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"501"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000005002","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","name":"Room 502 (Superior Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"502"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000005003","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","name":"Room 503 (Superior Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"503"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000005004","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","name":"Room 504 (Superior Twin Room)","floor":"Garden / First Floor","operational_status":"active","external_ids":{"room_number":"504"},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null}],"rate_plans":[{"id":"00000000-0000-4000-8000-000000000241","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Bed & Breakfast (BB)","currency":"KES","base_price_cents":null,"meal_plan":"breakfast","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"BB","price_offset_cents":0},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000242","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Half Board (HB — Breakfast & Dinner)","currency":"KES","base_price_cents":950000,"meal_plan":"half_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"HB","price_offset_cents":250000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000243","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","name":"Full Board (FB — All Meals)","currency":"KES","base_price_cents":1150000,"meal_plan":"full_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"FB","price_offset_cents":450000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000244","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Bed & Breakfast (BB)","currency":"KES","base_price_cents":null,"meal_plan":"breakfast","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"BB","price_offset_cents":0},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000245","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Half Board (HB — Breakfast & Dinner)","currency":"KES","base_price_cents":1250000,"meal_plan":"half_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"HB","price_offset_cents":250000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000246","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000222","name":"Full Board (FB — All Meals)","currency":"KES","base_price_cents":1450000,"meal_plan":"full_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"FB","price_offset_cents":450000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000247","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000223","name":"Bed & Breakfast (BB)","currency":"KES","base_price_cents":null,"meal_plan":"breakfast","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"BB","price_offset_cents":0},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000248","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000223","name":"Half Board (HB — Breakfast & Dinner)","currency":"KES","base_price_cents":1350000,"meal_plan":"half_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"HB","price_offset_cents":250000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000249","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000223","name":"Full Board (FB — All Meals)","currency":"KES","base_price_cents":1550000,"meal_plan":"full_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"FB","price_offset_cents":450000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000250","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000224","name":"Bed & Breakfast (BB)","currency":"KES","base_price_cents":null,"meal_plan":"breakfast","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"BB","price_offset_cents":0},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000251","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000224","name":"Half Board (HB — Breakfast & Dinner)","currency":"KES","base_price_cents":1500000,"meal_plan":"half_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"HB","price_offset_cents":250000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000252","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000224","name":"Full Board (FB — All Meals)","currency":"KES","base_price_cents":1700000,"meal_plan":"full_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"FB","price_offset_cents":450000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000253","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","name":"Bed & Breakfast (BB)","currency":"KES","base_price_cents":null,"meal_plan":"breakfast","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"BB","price_offset_cents":0},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000254","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","name":"Half Board (HB — Breakfast & Dinner)","currency":"KES","base_price_cents":1550000,"meal_plan":"half_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"HB","price_offset_cents":250000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000255","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","name":"Full Board (FB — All Meals)","currency":"KES","base_price_cents":1750000,"meal_plan":"full_board","cancellation_policy":[{"hours_before":24,"penalty_pct":100,"description":"Free cancellation up to 24 hours before check-in; first night charged within 24h."}],"min_stay":1,"max_stay":90,"valid_from":null,"valid_to":null,"status":"active","external_ids":{},"metadata":{"board_code":"FB","price_offset_cents":450000},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null}],"rate_calendar":[],"calendar_blocks":[],"guests":[{"id":"00000000-0000-4000-8000-000000000071","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"Wanjiku","last_name":"Mwangi","email":"wanjiku.mwangi@example.co.ke","phone":"+254 722 111222","language":"en","country_code":"KE","id_type":"national_id","id_number":"29481029","date_of_birth":null,"preferences":{"dietary":"none","arrival_transport":"SGR Terminus"},"marketing_consent":true,"notes":"Repeat transit guest travelling via SGR.","external_ids":{},"metadata":{},"created_at":"2026-10-19T08:00:00.000Z","updated_at":"2026-10-19T08:00:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000072","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"David","last_name":"Ochieng","email":"david.ochieng@example.co.ke","phone":"+254 733 444555","language":"en","country_code":"KE","id_type":"national_id","id_number":"31849201","date_of_birth":null,"preferences":{"pillow":"firm","flight_connection":"JKIA early morning"},"marketing_consent":true,"notes":"Booking.com whole-house reservation for 4 guests in November.","external_ids":{},"metadata":{},"created_at":"2026-10-19T08:00:00.000Z","updated_at":"2026-10-19T08:00:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000271","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"Dr. Grace","last_name":"Chebet","email":"g.chebet@riftvalleyagri.org","phone":"+254722881199","language":"en","country_code":"KE","id_type":"national_id","id_number":"24819201","date_of_birth":null,"preferences":{"dietary":"vegetarian","invoice_type":"corporate_lpo"},"marketing_consent":true,"notes":"Lead organizer for Rift Valley Agri-Innovation 25-person workshop in Hyrax Conference Hall.","external_ids":{},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000272","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"Peter","last_name":"Lindqvist","email":"peter.lindqvist@nordicsafari.se","phone":"+46701234567","language":"en","country_code":"KE","id_type":"national_id","id_number":"SE-9981234","date_of_birth":null,"preferences":{"early_morning_packed_breakfast":true,"safari_gate":"Lanet Gate"},"marketing_consent":true,"notes":"Visiting Lake Nakuru National Park & Hyrax Hill Prehistoric Site.","external_ids":{},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000073","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"Charles","last_name":"Abanyi","email":"charles.abanyi@gmail.com","phone":"+254 712 345678","language":"en","country_code":"KE","id_type":"passport","id_number":"BK765978","date_of_birth":null,"preferences":{"room_preference":"master_bedroom_ensuite"},"marketing_consent":false,"notes":"Official accommodation booking confirmation & reservation guarantee issued on October 22, 2026 for consular/visa verification. Traveling with spouse Leentje De Koker.","external_ids":{},"metadata":{"accompanying_guests":[{"name":"Leentje De Koker","passport":"GB3797674","relation":"Spouse"}],"accommodation_letter_ref":"HH-20261205-CAB","letter_date":"2026-10-22","guarantee_status":"guaranteed_direct"},"created_at":"2026-10-22T08:00:00.000Z","updated_at":"2026-10-22T08:00:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000074","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"Sarah","last_name":"O'Connor","email":"sarah.oconnor@dublinconsult.ie","phone":"+353 87 234 5678","language":"en","country_code":"IE","id_type":"passport","id_number":"PA492019","date_of_birth":null,"preferences":{},"marketing_consent":false,"notes":"Family trip transit from JKIA to Amboseli safari. Loved the kitchen and gated compound.","external_ids":{},"metadata":{},"created_at":"2026-08-14T10:00:00.000Z","updated_at":"2026-08-14T10:00:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000075","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"Jean-Paul","last_name":"Dubois","email":"jp.dubois@aerofrance.fr","phone":"+33 6 12 34 56 78","language":"en","country_code":"FR","id_type":"passport","id_number":"FR882190","date_of_birth":null,"preferences":{},"marketing_consent":false,"notes":"Late flight arrival into JKIA around 23:30. Requested airport pickup assistance.","external_ids":{},"metadata":{},"created_at":"2026-08-25T10:00:00.000Z","updated_at":"2026-08-25T10:00:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000076","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"Brian","last_name":"Kiprop","email":"brian.kiprop@techsafari.co.ke","phone":"+254 722 789012","language":"en","country_code":"KE","id_type":"national_id","id_number":"28190334","date_of_birth":null,"preferences":{},"marketing_consent":false,"notes":"Weekend family getaway close to the SGR Syokimau Terminus.","external_ids":{},"metadata":{},"created_at":"2026-09-08T10:00:00.000Z","updated_at":"2026-09-08T10:00:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000000077","organization_id":"00000000-0000-4000-8000-000000000001","first_name":"Emily","last_name":"Watson","email":"emily.watson@oxfordtravel.org.uk","phone":"+44 7700 900123","language":"en","country_code":"GB","id_type":"passport","id_number":"UK772189","date_of_birth":null,"preferences":{},"marketing_consent":false,"notes":"Wildlife conservation research team visiting Lake Nakuru & Hyrax Hill.","external_ids":{},"metadata":{},"created_at":"2026-09-20T10:00:00.000Z","updated_at":"2026-09-20T10:00:00.000Z","deleted_at":null}],"bookings":[{"id":"00000000-0000-4000-8000-000000000282","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","unit_id":"00000000-0000-4000-8000-000000005001","rate_plan_id":"00000000-0000-4000-8000-000000000254","guest_id":"00000000-0000-4000-8000-000000000272","source":"booking_com","external_booking_id":"BDC-9928411","external_thread_id":null,"status":"confirmed","check_in_date":"2026-11-22","check_out_date":"2026-11-24","adults":2,"children":0,"infants":0,"currency":"USD","total_amount_cents":3658000,"paid_amount_cents":3658000,"price_breakdown":{"currency":"KES","nights":2,"nightly_rates":[{"date":"2026-11-22","price_cents":1550000,"source":"rate_plan_base"},{"date":"2026-11-23","price_cents":1550000,"source":"rate_plan_base"}],"subtotal_cents":3100000,"taxes":[{"code":"KE_VAT","name":"Kenya VAT (16%)","rate_pct":16,"amount_cents":496000},{"code":"KE_TOURISM_LEVY","name":"Tourism Levy (2%)","rate_pct":2,"amount_cents":62000}],"taxes_total_cents":558000,"total_amount_cents":3658000,"exchange_rate_snapshot":{"base_currency":"KES","booking_currency":"KES","rate":1,"captured_at":"2026-10-19T08:05:00.000Z"}},"payment_status":"paid","special_requests":"Half Board (Breakfast & Dinner). Requested packed breakfast at 06:00 AM for Lake Nakuru game drive via Lanet Gate.","notes":"Paid via card on Booking.com.","cancellation_policy_snapshot":[{"hours_before":48,"penalty_pct":100,"description":"Free cancellation up to 48 hours before check-in; 100% charge within 48 hours."}],"booked_at":"2026-10-19T08:05:00.000Z","cancelled_at":null,"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null,"guest_name":"Peter Lindqvist","unit_type_name":"Superior Twin Room"},{"id":"00000000-0000-4000-8000-000000000281","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000224","unit_id":"00000000-0000-4000-8000-000000004001","rate_plan_id":"00000000-0000-4000-8000-000000000252","guest_id":"00000000-0000-4000-8000-000000000271","source":"direct","external_booking_id":"TRV-HYRAX01","external_thread_id":null,"status":"confirmed","check_in_date":"2026-11-18","check_out_date":"2026-11-21","adults":1,"children":0,"infants":0,"currency":"USD","total_amount_cents":6018000,"paid_amount_cents":0,"price_breakdown":{"currency":"KES","nights":3,"nightly_rates":[{"date":"2026-11-18","price_cents":1700000,"source":"rate_plan_base"},{"date":"2026-11-19","price_cents":1700000,"source":"rate_plan_base"},{"date":"2026-11-20","price_cents":1700000,"source":"rate_plan_base"}],"subtotal_cents":5100000,"taxes":[{"code":"KE_VAT","name":"Kenya VAT (16%)","rate_pct":16,"amount_cents":816000},{"code":"KE_TOURISM_LEVY","name":"Tourism Levy (2%)","rate_pct":2,"amount_cents":102000}],"taxes_total_cents":918000,"total_amount_cents":6018000,"exchange_rate_snapshot":{"base_currency":"KES","booking_currency":"KES","rate":1,"captured_at":"2026-10-19T08:05:00.000Z"}},"payment_status":"unpaid","special_requests":"Full Board accommodation + 25-delegate U-Shape setup in Hyrax Conference Hall on Nov 19-20.","notes":"Corporate LPO approved; conference projector & PA reserved.","cancellation_policy_snapshot":[{"hours_before":48,"penalty_pct":100,"description":"Free cancellation up to 48 hours before check-in; 100% charge within 48 hours."}],"booked_at":"2026-10-19T08:05:00.000Z","cancelled_at":null,"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null,"guest_name":"Dr. Grace Chebet","unit_type_name":"Executive Suite"},{"id":"00000000-0000-4000-8000-000000000082","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000221","unit_id":null,"rate_plan_id":"00000000-0000-4000-8000-000000000241","guest_id":"00000000-0000-4000-8000-000000000072","source":"booking_com","external_booking_id":"BDC-908172635","external_thread_id":null,"status":"confirmed","check_in_date":"2026-11-10","check_out_date":"2026-11-13","adults":4,"children":0,"infants":0,"currency":"KES","total_amount_cents":2832000,"paid_amount_cents":0,"price_breakdown":{"currency":"USD","nights":3,"nightly_rates":[{"date":"2026-11-10","price_cents":4000,"source":"occupancy_tier_4_pax"},{"date":"2026-11-11","price_cents":4000,"source":"occupancy_tier_4_pax"},{"date":"2026-11-12","price_cents":4000,"source":"occupancy_tier_4_pax"}],"subtotal_cents":12000,"taxes":[],"taxes_total_cents":0,"total_amount_cents":12000,"exchange_rate_snapshot":{"base_currency":"USD","booking_currency":"USD","rate":1,"captured_at":"2026-10-15T12:00:00.000Z"}},"payment_status":"unpaid","special_requests":"Late arrival from JKIA around 21:00 (group of 4)","notes":"Booking.com corporate & safari guest visiting Lake Nakuru.","cancellation_policy_snapshot":[{"hours_before":48,"penalty_pct":100,"description":"Free cancellation up to 48 hours before check-in; 100% charge within 48 hours."}],"booked_at":"2026-10-15T12:00:00.000Z","cancelled_at":null,"metadata":{},"created_at":"2026-10-19T08:00:00.000Z","updated_at":"2026-10-19T08:00:00.000Z","deleted_at":null,"guest_name":"David Ochieng","unit_type_name":"Standard Double Room"},{"id":"00000000-0000-4000-8000-000000000087","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","unit_type_id":"00000000-0000-4000-8000-000000000225","unit_id":null,"rate_plan_id":"00000000-0000-4000-8000-000000000253","guest_id":"00000000-0000-4000-8000-000000000077","source":"booking_com","external_booking_id":"BDC-5091823","external_thread_id":null,"status":"checked_out","check_in_date":"2026-09-20","check_out_date":"2026-09-24","adults":5,"children":0,"infants":0,"currency":"KES","total_amount_cents":6136000,"paid_amount_cents":6136000,"price_breakdown":{"currency":"KES","nights":4,"nightly_rates":[{"date":"2026-09-20","price_cents":1534000,"source":"unit_type_base"}],"subtotal_cents":6136000,"taxes":[],"taxes_total_cents":0,"total_amount_cents":6136000,"exchange_rate_snapshot":{"base_currency":"KES","booking_currency":"KES","rate":1,"captured_at":"2026-09-20T10:00:00.000Z"}},"payment_status":"paid","special_requests":"","notes":"Booking.com safari stay at Rock Hyrax Hotel.","cancellation_policy_snapshot":[],"booked_at":"2026-09-20T09:00:00.000Z","cancelled_at":null,"metadata":{},"created_at":"2026-09-20T10:00:00.000Z","updated_at":"2026-09-20T10:00:00.000Z","deleted_at":null,"guest_name":"Emily Watson","unit_type_name":"Superior Twin Room"}],"reviews":[{"id":"00000000-0000-4000-8000-0000000002a1","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","booking_id":null,"source":"google_business_profile","external_review_id":"gbp_rev_hyrax_201","reviewer_name":"Kelvin Mwangi","rating":5,"comment":"We hosted our 30-person regional strategy workshop in the conference hall at Rock Hyrax Hotel. Natural lighting, fast Wi-Fi, great buffet lunch on the garden terrace, and spacious Executive & Standard Twin rooms!","reply_text":null,"reply_status":"unreplied","replied_at":null,"published_at":"2026-10-18T11:20:00.000Z","external_ids":{},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-0000000002a2","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","booking_id":"00000000-0000-4000-8000-000000000282","source":"google_business_profile","external_review_id":"gbp_rev_hyrax_202","reviewer_name":"Sarah Jenkins","rating":4,"comment":"Lovely quiet cottages right next to Hyrax Hill Museum and only 10 minutes from Lake Nakuru Lanet Gate. Kids loved the swimming pool and the evening dinner at the restaurant.","reply_text":"Thank you Sarah! We are delighted your family enjoyed the pool, garden restaurant, and proximity to Hyrax Hill and Lake Nakuru. Welcome back soon!","reply_status":"replied","replied_at":"2026-10-17T09:00:00.000Z","published_at":"2026-10-16T18:00:00.000Z","external_ids":{},"metadata":{},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002603","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","booking_id":null,"source":"booking_com","external_review_id":"bdc-rock-hyrax-chester-1006","reviewer_name":"Chester","rating":5,"comment":"Nice spacious rooms with the best/most friendly staff. Food at the restaurant was great which is a huge plus when staying in Nakuru.","reply_text":null,"reply_status":"unreplied","replied_at":null,"published_at":"2026-10-06T14:20:00.000Z","external_ids":{},"metadata":{"raw_rating":10,"rating_scale":10,"title":"Exceptional stay with friendly staff","positive_text":"Nice spacious rooms with the best/most friendly staff. Food at the restaurant was great which is a huge plus when staying in Nakuru.","stay_details":"Superior Double Room · 2 nights","reviewer_country":"KE","avatar_color":"#f5c542","source_url":"https://www.booking.com/hotel/ke/rock-hyrax.html"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002604","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","booking_id":null,"source":"booking_com","external_review_id":"bdc-rock-hyrax-tess-0823","reviewer_name":"Tess","rating":5,"comment":"Heerlijk! We hadden een heerlijk verblijf in Rock Hyrax Hotel! We werden behandeld als koningen en het uitzicht en zwembad waren geweldig.","reply_text":"Dank je wel Tess! It was a pleasure hosting you at Rock Hyrax Hotel on your Kenya safari trip. You are always welcome back!","reply_status":"replied","replied_at":"2026-08-24T09:30:00.000Z","published_at":"2026-08-23T11:10:00.000Z","external_ids":{},"metadata":{"raw_rating":10,"rating_scale":10,"title":"Heerlijk!","positive_text":"We hadden een heerlijk verblijf in Rock Hyrax Hotel! We werden behandeld als koningen en het uitzicht en zwembad waren geweldig.","stay_details":"Standard Double Room · 2 nights · Couple","reviewer_country":"NL","avatar_color":"#b48a64","source_url":"https://www.booking.com/hotel/ke/rock-hyrax.html"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002605","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","booking_id":null,"source":"booking_com","external_review_id":"bdc-rock-hyrax-josephine-0611","reviewer_name":"Josephine","rating":5,"comment":"Wonderful! The staff are very warm and welcoming. Breakfast was amazing. The hotel had a surprise birthday cake for us and the garden views are serene.","reply_text":"Thank you so much Josephine! Celebrating with you and your family was a joy for our entire kitchen and front-desk team.","reply_status":"replied","replied_at":"2026-06-12T10:15:00.000Z","published_at":"2026-06-11T16:45:00.000Z","external_ids":{},"metadata":{"raw_rating":10,"rating_scale":10,"title":"Wonderful","positive_text":"The staff are very warm and welcoming. Breakfast was amazing. The hotel had a surprise birthday cake for us and the garden views are serene.","stay_details":"Executive Suite · 3 nights","reviewer_country":"KE","avatar_color":"#5fa85b","source_url":"https://www.booking.com/hotel/ke/rock-hyrax.html"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null},{"id":"00000000-0000-4000-8000-000000002606","organization_id":"00000000-0000-4000-8000-000000000001","property_id":"00000000-0000-4000-8000-000000000210","booking_id":null,"source":"booking_com","external_review_id":"bdc-rock-hyrax-simon-0526","reviewer_name":"Simon","rating":5,"comment":"Fantastic Nakuru Hotel with a great Hill View. Exceptional staff service – Great facilities very clean – Feels like home.","reply_text":"Thank you Simon! We are glad you enjoyed the panoramic Hyrax Hill view and our clean cottage facilities.","reply_status":"replied","replied_at":"2026-05-27T08:00:00.000Z","published_at":"2026-05-26T09:05:00.000Z","external_ids":{},"metadata":{"raw_rating":10,"rating_scale":10,"title":"Fantastic Nakuru Hotel with a great Hill View","positive_text":"Exceptional staff service – Great facilities very clean – Feels like home","stay_details":"Superior Twin Room · 2 nights","reviewer_country":"GB","avatar_color":"#64748b","source_url":"https://www.booking.com/hotel/ke/rock-hyrax.html"},"created_at":"2026-10-19T08:05:00.000Z","updated_at":"2026-10-19T08:05:00.000Z","deleted_at":null}]}